Gender Reveal Fire Extinguisher, Cycling Ireland Membership Discount Code, Character Transfer Wow, Articles B

Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Repack your items (These need to be unworn/unwashed/unused and with original tags). https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. By enabling them, you are agreeing to our. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Don't worry, if this does happen we will contact you first. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. (These need to be unworn/unwashed/unused and with original tags) You dont need to remember to keep your proof of postage its all digital! We have printer-less options too if you dont have a printer! You can return using the steps above. Print off your returns label and attached it to your parcel. A returns charge of 2.50 per parcel will be deducted from your refund amount. For more info or to contact Zippay click here. Your browser's Javascript functionality is turned off. 3. Tell us what you are returning and why :). You've got 28 days to send something back to us from the day you receive it. Youll find these alternative methods FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). By subscribing, you agree to receive marketing communications from boohoo by email. There is no returns label in my parcel, how do I return? You will need your order number and email/last 4 digits of your phone number. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Heasandford Industrial Estate 3 Select your preferred return option Print returns label at home. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Login to Boohoo's returns portal. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Keep an eye on your return tracking. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. warehouse, and again when we have processed your refund. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! We dont offer exchanges right now. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you decide to keep one of the items, you need to pay for delivery. Hear about exclusive offers, get early access to collabs & quicker checkout. Please turn it on so that you experience this sites full capabilities. By subscribing, you agree to receive marketing communications from boohoo by email. With loads of styles landing each week and regular trend updates you can be sure to get the latest. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Ive paid with Afterpay How do returns & refunds work? Don't worry, if this does happen we will contact you first. 3. I can't see the refund on my bank statement. The funds should appear on your bank statement within 3-5 working days (how long This can take up to 7 days to show in your account and is dependent on your bank's processing time. Boohooman Returns Portal. Please return your item(s) to us after finding the fault, and remember to get in touch before Your refund will be processed once we've received your unwanted items. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. You'll get an email once we receive your returned item. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. 3. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Your return arrives back at boohooMAN! Please wait 14 days before contacting us about your refund if you havent heard from us yet. Log onto your Portal here . For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. *Extra 10% discount sent via email to new subscribers only. Unfortunately we don't offer an exchange facility. All rights reserved. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. No packaging, no problem! If your items dont make it back to us, youll need to open a dispute with the carrier. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. With just one click you can reduce the energy used by this website. Pierced jewellery cannot be returned for health and hygiene reasons. Once you have processed your return in the portal you're ready to post it off! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Select your preferred return option (Print returns label at home or in store options). Following the prompts, enter the order details as instructed. 90z Revival, You can return your item to us for a refund, and then place a new order to get the item of your choice. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Returns via the portal are fully tracked. Make sure you keep proof of postage! If you have a delivery related question or maybe you need to track your order. Were really sorry to hear that youve received an item thats not in perfect condition. Click here to generate and print off your returns label and to find your nearest store. 3 Select your preferred return option Print returns label at home. No packaging, no problem! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. To experience the full world of Boohoo, please enable these or check whether another program is Once our checks are complete well refund your credit/debit card. We're sorry to hear that you've received an incorrect or faulty item. You'll get an email once we receive your returned item. You can cancel your contract here. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Hear about exclusive offers, get early access to collabs & quicker checkout. Keep an eye on your return tracking. Email Address The email address used to place your order. Login to our returns portal. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Burnley 2. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. If you have a delivery related question or maybe you need to track your order. We dont offer exchanges right now. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. 5. 90z Revival, 90z Revival, Locations include supermarkets, petrol forecourts and train stations. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Repack your items. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! By enabling them, you are agreeing to our. 3. How long does it take to process my return? Returns and Refunds | Boohoo You'll get an email once we receive your returned item. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). This does not affect your statutory rights. Items must be unworn, unwashed and unused with the original labels still attached. 1. 2. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. A typical refund will take up to 14 days + your banks handling time. One of our customer service agents will be more than happy to look into this for you. With just one click you can reduce the energy used by this website. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. You will need your order number and email/last 4 digits of your phone number. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Pay for the postage and print off your label. A returns charge of 2.50 per parcel will be deducted from your refund amount. You will need your order number and email/last 4 digits of your phone number. If your items dont make it back to us, youll need to open a dispute with the carrier. Returns policy. You can return your item to us for a refund, and then place a new order to All rights reserved. 2. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. What should I do if I receive an incorrect or faulty item? boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Print off your returns label and attached it to your parcel. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Log onto our portal here. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Select your preferred return option (Print returns label at home or in store options). weareMAN. This does not affect your statutory rights. I can't see the refund on my bank statement. You've got 28 days to send something back to us from the day you receive it. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Just pop your items in something non see-through, sealable & waterproof. On receiving your return the next step is for us to check the item(s). Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Hoodies. If you have any questions about extending your invoice, please contact Klarna. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. *Extra 10% discount sent via email to new subscribers only. There are a couple of other ways to cancel your contract with us. Hear about exclusive offers, get early access to collabs & quicker checkout. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Please turn it on so that you experience this sites full capabilities. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. parcel to be delivered back to our warehouse and processed. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. One of our customer service agents will be more than happy to look into this for you. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Unfortunately we don't offer an exchange facility. We don't refund delivery charge for those countries listed outside of the EEA. If you decide to keep one of the items, you need to pay for delivery. this You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. Tell us what you are returning and why :). Refunds will not be given if they do not comply with our returns policy. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. You've got 28 days to send something back to us from the day you receive it. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Returns are FREE for premier customers. Simply return your item(s) and reorder for a replacement. If you have a Boohoo Premier subscription you can return items to us free of charge. Returns via the portal are fully tracked. If your items dont make it back to us, youll need to open a dispute with the carrier.