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Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Part number 896584000-280 is the number for the float. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. Find the air leak, and solve the problem. Solution: Wash your cartridge filter. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Each product has been expertly engineered and crafted with pool owners in mind. Unpleasant water causes sore throat, eyes or skin irritation. More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. "publisher": { Sam, you could use a hose adapter, that should keep the hose attached. I dont know why it wont go all over the pool. I have a Kreepy Krauly that is kreeping slowly. Lately it has been climbing the wall until it makes it above water. My Polaris was lifted out of the pool while connected & now is not moving help. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. I GOT YOU COVERED! The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. For flow below 5 or RPMs below 11, you will need more flow. It suddenly wont climb walls and it seems to only wanna turn 1 direction. I have a robot p825. If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. 02 Why does my pump run continuously? It might be too small, or too long to bring the necessary amperage to the power supply box? If it hasn't rained in quite some time, you probably have a leaky pump. Just because your cleaner is fast doesnt mean its efficient. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Need help troubleshooting what is wrong with your sump pump? Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. "address": "", Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. This starting the r d of last season and behaved the same first time in the water this year. It just follows behind my Polaris. My floats dont appear to have water in them but it seems I need to boost the line somehow. Do you think I need a stronger pump? There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. I have read several comments about too much pressure. Full Description. That would be the air leak location. My hose keeps coming out of the dedicated suction line. sanitization. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. Rinse them thoroughly afterward. The cleaner pumps water but doesnt moves. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Power Box and Control Motor Box have been tested, good. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. Covid-19 & Pools COVID-19 RESOURCE. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Pressure-side cleaners need about 27 - 30 psi to function properly. You can rotate them side to side, or flip them around. You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Jul 14, 2020. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. FREE delivery Feb 9 - 14. Hi Glenn, good question, and the adjustment is at the wall fitting. This operation will necessitate the use of your pump. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. I love my swisher but none around d here works on them. Other skimmers and main drain lines closed? Pool Heater Repair: My Pool Heater wont Start! A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. Hi Robert, call the company and get warranty service on the cleaner. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. "author": { Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . Hi Terry, the hose may have lost the orifice tip? Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. works fine the will all of a sudden float to the top and stay there???? For some robot filters, fine silty dust will pass right through. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Get $75 rebate! In Stock, 22 available. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. Also look for frayed or broken power cords. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. I have a Leslie Merlin pool cleaner. And check the pump and pipes coming into the pump for an area that may be sucking air. Cartridge and DE filters should be trapping the debris, and not passing debris. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. If the cleaners hose length isnt the problem, inspect your pools return jets. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. Now since it works and then stops working, i dont think anything is clogged or restricted. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. . I would suspect the top wheel on the P825, but not sure. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. if you have a chewy dog or wild animals about. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). I have a kreepy krauly and I am closing my pool. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. Any idea why that might be happening? If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. Measure the hose to the proper length for the pool size too much hose will cause tangling. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. Build a pool or buy a house with a pool and need help? Now, it is flashing red and will not turn on. Check your return line eyeball fittings, aiming them down towards the floor is usually best. My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Adjusting the two vents can also affect the direction of travel. Clean those areas manually with a pool brush. 01 How do I know if my pump works? Or perhaps the hose is not completely full of water before you connect it into the skimmer. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Dilute the pool water. Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. At this point, check the drive motor itself, to verify connections are tight. "caption": "In The Swim Blog" If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. "image": { This is the most common . Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. "height": "219", Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. 3. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! "dateModified": "5/22/2012", Polaris style), or hose connection, something new needed! Thats all I can think of, unless maybe the cleaner is over-powered? "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Jacuzzi J - D300 Pool Cleaning System. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. This Polaris is on a separate pump. 20# silica. Slight water loss around the hose swivels is normal. Hi, check the track for wear, on the outer edge and on the ribs on the underside. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Additionally, use the test meter to check that the power is reaching the motor. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Turn off the pump and check the tightness of the strainer lid on the pump. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. What can be wrong. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. "headline": "Automatic Pool Cleaner Troubleshooting Guide", But you may not even need to use the regulator. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. We got it moving but it will only travel backwards. Hot tub pumps are hot. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. There are three main types of pool cleaners: suction side, pressure side, and robotic. Oftentimes, the wires inside the rubber casing will short out or break. Hi Mary, the hose floats can fail over time. Strong pressure from wall or floor returns can push a cleaner away from certain areas. It is like it is not plugged in at all. First, check the breaker box for blown fuses. Cleaners Salt & Swim Troubleshooting Assistant. Hi George, what you describe is not uncommon, most people have to do the same. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Manually remove large debris and fallen objects before running the J-D300. JACUZZI MANUALS AND USER GUIDES. J-500 COLLECTION. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Hi Fred, is the o-ring missing or damaged? My Polaris hose suddenly wont lock into place. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Its been working fine. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. Not sure how or when, but every day when I go out there it is out of the plug in. 1. is the regulator valve essential to operating the kreepy krauly? "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. what can i do to get it to clean the rest of my pool. Just bought a new Polaris 280 that replaced an old 280. When I push to turn it on, it usually turns red and starts the cleaning cycle. What is the solution?? Perhaps they are both slacking off! It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Optimum Pool & Spa, LLC Top Pro Very good 4.6 In such cases, redirecting the eyeball fittings or nozzle can fix the problem. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. My pool is 1838. (2023) J-400 Owner's Manual. Pressure gauge installed without sealant or teflon tape. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Summit Aquatics in Blue Springs, MO. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. Hi IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Is it bad for the vacuum to go above the water? Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Purchase a new hose if your current one is too short for your pool. Thanks. Can the inner parts be bad on the valve not allowing it to suck enough? CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. I have suction in all of the hoses. Hold your cleaner just below the pool surface with pump running. Pool gets lots of grass, but it should be working great with all these adjustments. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. The hose keeps getting stuck in front of the skimmer. Serving Novato and the Surrounding Area. Adjust the thrust jets, hose float, or add weights to the hose to alter the cleaners pattern or direction. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. }. Well, thats a new one for me! A lazy sweeping motion is best, not whipping around like crazy. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. If one wheel turns and the other doesnt, look for anything blocking the wheel. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Pool Equipment; Saunas; I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. Zodiac Pool Cleaners Brochure. How can I get it to cover the entire pool? If I give it a little push up the wall it will start to climb the rest of the way. 03 Why is my pump noisy? Offers remote services. Cable is Tangling in the Pool Secondly, the cleaner could be overpowered. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). Another potential problem is an air leak in the cleaner hose or the pump. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Eg. In high demand. As a last resort, the tail can be cut shorter. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. hello, i have a the pool cleaner x4. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. How does a robot pool cleaner work? Flat head with clip on brush. When I hear the pump getting louder I have to check on it. Any type of adjustment to make it behave. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Its backing up as expected, and covers the entire pool. Don't forget to rinse them after. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! { Would this be a leak in the hose and how would I check that? If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. . If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Other causes of poor coverage include dirty filters, or debris in the propeller, or the top handle not positioned diagonally across the top of the cleaner. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. Any suggestions on a fix? The vertical, Automatic Pool Cleaner Troubleshooting Guide. The sensor bar slide that connects to the push bar and the adjusting arm? You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Details. Worked great last year but for some reason it stays in he deep end of my pool? Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. If pool is heavily contaminated, use main filtration system before using cleaner. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. This can negatively impact pool circulation. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. I watched it and its running into the wall and staying put, refusing to reverse. It only moves when you first connect it to the jet. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. Also, did you cut the hoses to fit the pool, shortening each in equal lengths? Check the filter screens, located at the wall attachment, and in the hose on some newer models. Bathroom. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading.