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Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. If you received direct notice from T-Mobile, letting you know that you were affected, contact our law firm for a free, confidential evaluation of your claims. Add me, 2 Sprint 5G devices bought from T-Mobile and never any service despite unlimited everything. One of the lawsuits also accuses T-Mobile of violating the Washington State Consumer Protection Act for having poor data security. We also noticed we were getting throttled all the time. By clicking Sign up, you agree to receive marketing emails from Insider The lawsuit, filed by a T-Mobile customer on April 15 and seeking class-action status, alleges that the company's no-contract plans are deceptive. ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. How do I enter a claim into this class action lawsuit? FCC probably know my name by looking at my e- mail I have contacted them so many times. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. Recently, T-Mobile settled a class action lawsuit to resolve claims made against it for the August 2021 data breach that affected approximately 76.6 million US Citizens. I have written FCC about 40 or 50 times with no results. Lived in the same location for 7 years. 5 months into a 2 year T mobile contract with 3 phones and a balance due we lost service due to an arbitrary and unannounced shutdown of a shared sprint tower. In contrast, most people will get less than $100 from the class action settlement. Calls wont come in. I work from my phone and absolutely cannot function without a working connection. Under the settlement, T-Mobile has agreed to pay an amount equal to about $4.60 per person affected by the data breach. Thereis currently no federal law that provides claims in the case of a data breach. Box 7635 Still being charged full price unless I call for a credit. So many times my daughter try to reach me at home and no service what so ever. I totally agree with this. I have 5 lines and its all the same. But dont give upyou do have options available. ADD ME !! no 5g and i was told by two of T mobile tech in Idaho there was no service and was in a dead zone. Add me and I have more information on this 99 Representatives. Why????. It sits on a table. A community for independently owned wireless stores, cell phone sales and repair shop having problems issues and everything else theyre being barred it and they cant talk to just one person at a time. I am fed up. No service. The arbitrators decision is final, and if you win this legal proceeding against T-Mobile, they will be forced to comply with the arbitrators decision or face legal consequences. Well how did I get this printout? So Im paying on a phone that doesnt work and my thing was just like electricity if you got electricity to your house and all of a sudden the wind blows and you lose electricity, your meter stops and your meter does not go up anymore until the service gets corrected which means thats what Sprint /T-Mobile should be doing until they get it corrected. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. I have been a customer with sprint now T-Mobile for more than 6 yrs. In general, you don't need to do anything to "join" a class action. Please count me in. You can choose to initiate the arbitration process completely on your own. T mobile over Charge me too I would like to be added to the lawsuit. A T Mobile Class Action Lawsuit Settlement is the perfect way for a person who suffered injuries to file a lawsuit against the company. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. Help. We are both retired and have no guarantee of a signal in case of emergency. If youre ready to file a lawsuit against T-Mobile, dont look for a class action lawsuit. Our law firm may be able to help you obtain additional compensation through a legal claim, as well as force T-Mobile to improve its data protectionpractices. Take your complaint beyond customer service and get a real resolution. The phones remained operable with other carriers, but not TMobile consumers. Required fields are marked *. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. Ive got bad service on 5g Note 20 Sprint phone and they wont help. TMobile ruined my life with their 5G network upgrade extortion and blackmail scam! With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. Sounds like a scam to me. Submitting your claim is free and easy. lawsuits can be viewedhere. administrator or law firm. In my area I have to use my wifi just to make calls. It has agreed to settle a consolidated class action lawsuit filed against the company . If youre not happy, you wont owe us a penny. This should not happen in the city with towers everywhere. add me. We welcome any feedback on how to improve the sites accessibility for all users. This is still going on in places a year and a half later!! An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. As we are in a rural and terrain subject area so all comunications including wifi hot spot and 911 were cut off and went from 3 to 0 bars. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. I had T-mobile for 7rs. I used to be defensive when people discovered I had Team Maybe as they would call it because I have a grandfathered account (Ive had Tmobile for 18 years). Please add me I have horrible service for months now. Another group of lawyers filed a class action lawsuit against T-Mobile for the data breach. Other one was wrong. Thank you. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . I had to give up a very good phone and buy a new one. T-Mobile CEO John Legere, and those under him, have lawyers of his own that are ready to defend the company tooth and nailand win. I cant on my other phone cricket wireless and . PLEASE add me to the class action . Under the California Consumer Privacy Act (CCPA), a consumer may bring a civil claim for damages if they were victims of a data breach. They will not give refund after I did not receive service. Im paying for phone numbers with no service basically and Im tired of it. During the years 2008 to 2021, Top Class Actions LLC is a law firm that specializes in class actions. T-Mobile class action over 5G network launch sent to arbitration, Verizon report says human error leading factor in data breaches, Verizon, AT&T, T-Mobile deploy 911 technology to ID callers floor location, Parker Hannifin Class Action Alleges March Data Breach Caused by Lapsed Security, Filters Fast data breach class action settlement, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. This is probably the stupidest thing ever. I was told I needed to upgrade my phone to receive service. I took my card off. Was being forced to pay for a new phone that would be 5G capable. Meanwhile, T-Mobile is being sued by a Florida man who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. Its a paperweight. When I did that, all of audden they couldnt find it in the system & the tech didnt work there anymore. You should not send private, time-sensitive, or privileged information via this website. Still nothing. The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.". Add me cause I need a new phone as we speak because of the merge from sprint to T-Mobile no service. The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. Im pretty sure its only on one and not for long at all. was a Sprint customer for years. I havent canceled because Ive been with TMobile so long but tired of the shity service. They did all this without telling us!! In the proposed. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. The plaintiff is represented by Cindy Heidelberg of Breskin Johnson & Townsend PLLC and Nicholas Migliaccio and Jason Rathod of Migliaccio & Rathos LLP. if you are a T-Mobile customer and believe you've been affected by this data breach. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security numbers had. The information stolen from the customers includes names, addresses, dates of births, phone numbers, social security numbers, and driver's license information. Yes I want to join the class action lawsuit. It costs nothing to sign up. Once you initiate an arbitration process, T-Mobile will pay attention, and youll have a better chance of having your problem resolved. Several trademarks are owned by their respective owners. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . I was also only getting 3G. But they are still charging for the services however, we are not receiving the service they claim to deliver. In the process they make you have to purchase a new device to keep the service. Its caused me so much grief. I am having trouble getting and making phone calls and texts. Customer service is uncoporative at this time. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. ","acceptedAnswer":{"@type":"Answer","text":" Was sold entire internet package and for the last year have had nothing but trouble. My IPhone 7 became unusable. who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. I had Sprint for mobile hotspot for 6 years. If we dont recover money for you, you wont owe us anything. They decive customers about 5g coverage and dont even have active towers in my area! To prevent SIM swapping fraud, T-Mobile also recommends that current customers activate the Account Takeover Protection service in addition to changing your account PIN and password. I was having problems with the company for months. Never had any problems with Sprint until this happened. Plus very rude! Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. T-Mobile has reportedly suffered five recent data breaches. Never the less they still owe me $ 321.04. upgraded S22+. We work closely with class action and mass tort attorneys across the country to help expose and uncover corporate wrongdoing. I thought I was going nuts. How about they keep the old service and not shut it down before they could provide what I pay them for? T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. She also leads the firms Voting Rights Task Force. Please add me I have had this happen with T-Mobile just recently, Your email address will not be published. Im paying for a service that Im not even getting. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. I had Sprint for a few years before T-Mobile took over, Please add me !! I have a Note 5, 8,and 9. Dirteeduckeeee @gmail.com. In general, arbitration is a form of alternative dispute resolution in which two parties resolve a disagreement outside of court with a third-party arbitrator, as opposed to a judge or jury, deciding on the matter. Certain states give citizens up to $1000 for helping to enforce their data breachlaws. I cant say enough good about this company! I have the Galaxy S10+, Add me, I use t-mobile also and cannot access anything hardly as far as connecting to internet. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. Moreno argues the arbitration provisions are substantively unconscionable.. This data breach affects more than 50 million current, former and prospective customers. Needless to say att is my carrier now leaving t-mobile after 7yrs of service this merger has been nothing but trouble and a cash machine from its customers. F (619) 756-6991, 111 W. Washington Street For former customers, other carriers also have similar account takeover protection services available. Hes seeking certification of the class action, an injunction, fees, costs, monetary relief and a jury trial. Small Claims Court proceedings are always civil matters, and for a smaller amount of money than a standard lawsuit. expected to be mailed out. Please add me. Those affected have. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. T-mobile service is terrible. Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. If they dont win your claim, you dont pay. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. P (626) 550-1250, Disclaimer|Privacy Policy | 2013-2023 All Rights| 1 (800) 467-5241. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. I lost my service since I didnt wanna upgrade to a iPhone 13 and after paying all my accounts off theyre still charging me for full service, Please add me I have been a Sprint customer since 2010 and since the merge my bill has went up and the service has been horrible. 5th Floor Add me to this lawsuit as well. One phone on our account is obsolete July 1. Lawsuits against T-Mobile started streaming in after the telecom giant announced on August 16, 2021 that it had been the victim of a data breach during which an unauthorized individual gained access to the personal information of roughly 76 million people, including T-Mobile customers and consumers who had applied for credit with the company. If you complain about this enough to these I dont know I dont even know what to call him anymore. I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. My experience merging from Sprint to T-mobile has been an absolute nightmare. To date T-mobile has my money and the phone, they committed FRAUD, I have called them over 44 times since 2021 to no avail. What dates did you have service or apply for service with T-Mobile? New cases and investigations, settlement deadlines, and news straight to your inbox. I had the LG thinq V50 and V60. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. I have had T-mobile for more than 10 years. This material is not intended to be legal advice. You could increase your chances of not only getting your problem fixed, but a possible monetary settlement. The customer service was horrendous. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I want to get away from them. It took almost a week of investigation with the help of my TM business sales agent to discover this. FairShake has helped thousands of consumers just like you get resolution to long-standing complaints with companies like T-Mobile without filing a lawsuit. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Privacy Policy | your claim status, claim form or questions about when payments are But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. I can not hear on the phone. I took it to Best Buys they told me actually youre on 3G and youre not even on 4G and they said thats probably because they dont have enough room on 5G or 4G for most customers. Please add me. When you tried to get help to resolve your issues, maybe you were transferred around to multiple customer service representatives, put on hold for long periods of time, or just told you couldnt be helped. My file and personal info was breached Tucson sz, My file and personal info was breached Tucson az add me. A class action settlement has been proposed in a case against T-Mobile US, Inc. and T-Mobile USA, Inc. relating to a data breach that T-Mobile announced on August 16, 2021. No, there is not a class action suit against T-Mobile. v. T-Mobile USA Inc.. Case No. Please help! Weve been there and done that, and know how to help. Thats all is doing it aint no good to me, but I refuse to pay the bill now I already told him take me to court because when we go to court thats gonna be it Ive got my legit messages. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. So if I pay more for the service that I already dont get it might get better according to them. Easily worst customer experience Ive ever had with a company. I was forced to upgrade to a new phone and a new contract. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. Add me T-Mobile is overcharged me for the iPhone 12 told me I would be paying 19 dollars a month in actually I am being charged 28.00 a month I have been paying over a year now. Im a metro psc by the mobile user for over 4 years and my phone is always messing up and no signal or internet I was about to change phone service but its been a business number for years and the data is always running out or slow and download random updates for no reason. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. And changed our equipment contract from 6 months to 9 months just so that they could say we hadnt paid our devices off. Cut off both phones. Sprint before they moved to tmobil (or tmobil were not were not sure at this point.) v. T-Mobile USA Inc., Case No. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. Just recently have been getting wifi for my TV vision but still rebooting once a day. All Rights Reserved. Motherboard later confirmed that the information came from T-Mobile servers. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. Ive had TMobile for a few years now and switched to 5g when it came out, they told me the area I lived had 5g but then when I got my 5g phone there was pretty much no 5g at all. I signed up for PC for people they go through T-Mobile Sprint had it first when they switched we could not get service me and my daughter-in-law when it was Sprint we had excellent service now our phones dont work our TVs dont work I want involved in this lawsuit. Gender Discrimination against Transgender and Nonbinary People. In most cases, you will need to submit a claim, either online or through the mail, to receive your portion of the settlement or judgment. Another, in March 2020, which exposed T-Mobile customers financial information, Social Security number, and other account information. P (619) 762-1910 Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. So I hurry up and play store google it was proving fact I was getting hack my wireless cricket was noice. Top Class Actions is a legal news source Ive had 82 troubleshoots on this iPhone 13. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. Should have never been sold this package. Please add me as well. The seller of the information is asking for six bitcoins, worth about $297,279 as of publishing, for 30 million social security numbers and driver's licenses, according to Motherboard. T-Mobile Complaints: How You Can Get Justice (and Money Back). Now heres the 7th month and they decide the promotional prices will not be applied. T-Mobile launched a 5G network without telling customers that it planned to shut down older networks, and didnt address network incompatibilities for certain phones, a new class action lawsuit alleges. Many of the Class Devices have or will become wholly unusable as the non-Network older Sprint and T-Mobile networks with which they are compatible, including Sprints 3G, 5G, and LTE networks as well as T- Mobiles 3G UMTS network, get shutdown, the lawsuit states. Please add me. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. Service switched to T-Mobile June 1, 2022. T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. I would like to be added, Add me its ridiculous what they think they can do to people. Oh yes 12 hours and it gets old because once you stop, the conversation ends and they stop talking to you but it takes them so long to respond because theres so many People. My phone works when it wants to and doesnt work when it dont. Add me. have been with T mobile for 7 years. Sign up for our newsletter for the latest tech news and scoops delivered daily to your inbox. It's not right what Big Business can get away with if we let them. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. Because this is just half of whats I have been going through the last 5 years. More information on the settlement can be found here. We pay for a service and should be able to use it. They literally gave me a free phone for the switch Just go get a new phone you losers. Slow internet and even affects my goolge answering a question. Please keep in mind that Top Class Actions is neither a legal firm or a settlement administrator. We have been T-Mobile customers since 2018. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. I spoke with a t-mobile representative who told me this is what happened to my service when I called to complain that I wasnt getting any service while attending a concert in Orlando Florida. With or without speaker Found out T-mobile is controlling the phone on there in. WHAT IS CONSUMER ARBITRATION? In August 2022. Read About More Class Action Lawsuits & Class Action Settlements: Our connection to the industry is what sets us apart: we cover lawsuits and investigations . When expanded it provides a list of search options that will switch the search inputs to match the current selection. I went to the T-Mobil store and was told I needed to get a T-mobil phone. Suite 603 They continue to charge $90 per mth. This just happened recently and TMobile stated it was not their issue to resolve, even though the issue was only with TMobile customers with these particular phones. Impacted devices included the Samsung Galaxy S10 5G, LG V50 ThinQ 5G, HTC 5G Hub, OnePlus 7 Pro 5G and various tablets, security systems and other devices. Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration.